It takes a few steps to fully connect a wearable device to the Elfie App. Please check the following instructions:
1. Go to top left corner (Right corner for Arabic) on Home page, on settings (i.e., the hamburger button)
2. Scroll down to the section on "Permissions"
3. Tap into fitness tracker
4. Enable the applications accordingly (Apple Health on iPhone devices & Goggle Fit on Android devices)